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More efficient customer contact: driving savings and satisfaction |
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Birmingham City Council to save £2 billion of benefits through business transformation |
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The Self Service route to cost and efficiency savings |
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Wiltshire CC to save £1m with customer centric adult care services |
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Benefit e-forms save money and improve customer service at Torbay Council |
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Councils save up to £1m a year with better customer relations management |
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Reducing cost and improving citizen access with telephone interpreting services |
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Three councils streamline benefit claims with intelligent e-forms |
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Kent Fire and Rescue Service reduces fire incidents with customer management system |
Customer Service